Roll your mouse over each icon to read a description of its relation to Business Activity Monitoring.

Process Execution
Monitor and analyze real-time process performance metrics and transform BPM static models into operational models.

• What are the current process performance metrics?
• Are Key Performance Indicators normal?
• Is my BPM investment paying off?
• What processes should I adapt to improve efficiency?

Business Operations
See real-time business activity to detect abnormalities and respond before they impact performance.

• Are items moving fast enough through the process?
• Where will the business process fail next?
• What is the time-to-impact and recommended fixes?
• Are we getting close to a cut-off?
• What customers or partners are at risk of being impacted?

Executive Dashboards
Monitor real-time performance and health of business activity to mitigate any potential risks.

• Is customer/channel activity normal for this time of day?
• Are there any business or process risks emerging?
• Is there a way to avoid penalties?
• How much revenue is at risk?
• Do we have enough time to shift resources to avoid the emerging risk?

Technical Execution
Access and correlate IT system and business activity data to reveal how technical issues might impact business services or customers.

• Is the performance of the IT environment impacting business process performance?
• Is performance normal? Are we meeting our SLAs?
• What customers or business services will be impacted by this IT issue?