Solutions

The SEPA Challenge

The adoption of the Single Euro Payment Area (SEPA) is causing a dramatic shift in the payments landscape within Europe. Fee income associated with cross border European transactions is eliminated and new investments are required. Whether it is for new systems, processes, products, or mandates such as BIC and IBAN, everything must be reassessed, reworked, re-priced, and repackaged.

To compete effectively, banks must improve their operational performance to reduce costs and increase quality while delivering new value-added services to generate needed revenue. Both are vital to foster greater customer satisfaction, mitigate risk and gain increased market share.

Improve Operational Performance & Create New Value

To address the challenges of SEPA, Systar has created a powerful monitoring solution that enables banks to achieve operational excellence by delivering real-time information on key performance indicators. Its monitoring dashboards provide information tailored to the needs of executives, business process owners, operations staff, application groups and IT operations.

This Systar BAM solution provides a range of monitoring functions designed to help banks overcome the challenges associated with SEPA: business performance, business process execution and application dynamics.

Benefits

Systar's SEPA monitoring solution positions the bank's payment business to deliver more for less:

• Increase Operational Performance — Gain a global view of all payment flows with the ability to anticipate payments at risk. Reduce the time to action on business incidents to just minutes. Double the payment volume with no change in staffing levels while increasing quality as recently achieved by a Systar client.
• Increase Customer Value — Deliver new, value-added services such as stronger SLAs based on performance, priority routing, or providing customers better visibility into the status of their payments through self-service dashboards.
• Reduce Operational Risk — Provide lines of business with accurate information on platform performance and risk exposure. Avoid delays in sending payments and drastically reduce routing errors while ensuring that activity is consistent with predefined and baselined patterns.

Why Systar for SEPA Monitoring

Systar offers this powerful BAM solution based on the industry-leading BusinessBridge platform. BusinessBridge provides proactive end-to-end visibility into payment and file process execution. As the most advanced enterprise BAM platform available on the market, BusinessBridge delivers relevant information and time-critical analysis to the key stakeholders and participants in each enterprise process.

For more information, download the Monitoring SEPA Transactions brochure today.