Solutions

Reactive Environment

Banks are challenged by increasing volumes of high-value payments, competitive and regulatory pressures and the mandate to do more with less. Combined with complex payment systems that typically involve technological and organizational silos and it simply becomes a matter of time before the next issue is discovered.

Real-Time Solution

To address these challenges, Systar offers real-time monitoring of the entire high-value payments process which enables banks to anticipate operational issues, increase customer satisfaction and drive operational efficiency.

Systar's BAM for High-Value Payments provides the ability to measure performance and proactively address issues before they impact the bank and its clients. It not only monitors the current and predicted efficiency of the payments operation but also tracks each and every payment through the process to:

• Anticipate and address issues before cut-offs are missed
• Detail potential impact to customers
• Pinpoint which channels or systems are slowing
• Alert the right person at the right time for corrective action
• Address customers concerns such as "where is my payment?"

Systar's BAM for High-Value Payments delivers results in three key areas:

• Reduce service disruptions and operating costs
• Understand where and why the process is slowing
• Optimize staff allocations to address issues
• Maintain highest level of STP rates

• Provide LoB with accurate information on performance and customer risk
• Provide quick answers to payment status
• Ensure customer commitments are met

• Track every payment through each process step
• Ensure cut-offs are always met
• Send alerts of performance issues to the right place, at the right time

Why Systar for High-Value Payments Monitoring?

Systar offers this powerful BAM solution based on the industry-leading BusinessBridge platform. BusinessBridge provides proactive end-to-end visibility into payment and file process execution. As the most advanced enterprise BAM platform available, it delivers relevant information and time-critical analysis to key stakeholders and participants.

For more information, contact your nearest Systar office location.