OmniVision Global Quality Reporting is one of the three major reporting solutions within the OmniVision suite. It is designed to drive increased quality levels by qualifying and quantifying the quality delivered by distributed systems and applications. With OmniVision Quality reports, infrastructure management can both set priorities within their teams and communicate with their users, based upon clear factual information. OmniVision automatically delivers decision support analysis for IT managers concerned with the quality of service they deliver. The structure of OmniVision is engineered to deliver value for a wide range of distributed infrastructures from dozens to thousands of both servers and workstations (Unix, Linux or Windows).

Frequently Asked Questions

How can I quickly find answers to the three most common questions: Do we have a problem? Where is it? What is it? OmniVision Quality starts reporting information from the top down - making finding answers much quicker than starting with hundreds of reports on individual systems. At the top level, OmniVision reports on logical groups of systems and applications, groups that reflect your organization, structure and business. When a problem exists, OmniVision shows you where the problem is, and which group is impacted by the problem. Drilling down into the group, OmniVision shows the individual systems or applications that experienced the problem and summarizes its nature and intensity. Drilling down further, the reports offer not only the details of the current incident but automatically show recent similar incidents for the affected component and cross-reference the incidents to other components where service quality was impacted at the same time. In a matter of a few mouse clicks, you see when problems occur, where the occurred, who was affected, the cause of the problem and the history of similar or related incidents.